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JCP&L Storm Update Explaining Partial Restoration

June 13, 2018

JCP&L offers the following information about partial restoration and customer call backs.

  • In a major storm, it is necessary to make temporary repairs-cutting a wire, opening a circuit, replacing a fuse-to make an area extra safe and restore power to as many customers as possible before returning to complete the work.
  • This process helps JCP&L assess the damage and prioritize the work.
  • If crews leave your area to make temporary repairs elsewhere, be assured they will return to complete the work.
  • In a major storm, more than one repair may be needed to restore your service.
  • We will call you once we have made repairs needed to restore your service.  You can let us know if you are still without power. If so, it’s often a problem with the line connected directly to your home.

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